I'd like to know that, too! I'm afraid it's a mystery to must of us. Even if some of us have ideas, we have no way of confirming them. The person behind all those messages seems to only believe in telling us things, not communicating.

[ Her smile is ever present. There's nothing to really tell that she's angry about that, her tone light and polite, but if she stopped smiling, there really would be no hiding her anger. ]